If you change your mind on any purchases labelled as ‘final sale’, we will unfortunately not be able to provide you with a refund, credit or exchange unless the item(s) are faulty.
It is also very important to note that if you purchased goods that were clearly identified as faulty, defective or marked in any way and the reason the goods were faulty, defective or marked in any way was specifically drawn to your attention at time of purchase by a written notice displayed with the goods the respective defect or mark will be discounted when considering whether or not the product is faulty.
LJ Active Canada will publish or display the current shipping rates on the websites as applicable.
LJ Active Canada reserves the right to change any or all of the following, at any time:
-Shipping rates charged to any destination;
-Carrier or shipping provider.
Orders are normally dispatched within 1-3 business days of Order Confirmation subject to all ordered items being in stock. If any items cannot be fulfilled from your order we will contact you via email.
On receiving the order the customer is responsible for inspecting the goods for fault or damage.
Should the items ordered not be of acceptable quality, it is the customer’s responsibility to notify LJ Active Canada, as soon as possible. Please see Returns & Exchanges Policy for more information.